Ticket for Certified Support on Prestashop
  • Ticket for Certified Support on Prestashop

Certified Prestashop Support Ticket

Ticket of Certified Support on every aspects of you Prestashop site.

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Our Certified Priority Support service allows, through our ticket area, to get dedicated interventions for any intervention needs of Prestashop.

Once you buy one ticket you can require 1 urgent interventions that are primarily evaluated by our Certified Developer. Each ticket has the value of a request for specific intervention.

The intervention effective value is calculated from the time the alert in our support system. If a request is simple resolution may also be charged a half ticket. If it is felt that the intervention should exceed 1 ticket an estimate of the necessary ticket will be informed, so you can assess how to proceed.

The ticket does not have a deadline and once purchased can be used at any time.

What kind of support we are offering :

Our Certified Developers will be able to troubleshoot and address every kind of Prestashop related problem :

  • Installation / configuration of native third-party / modules.
  • Configuration and optimization requests.
  • Graphic and front end customization 
  • Analysis and resolution of specific bugs.
  • Consultancy in specific needings request.
  • Skype or telephone support with a Certified Developer.

You will get discount automatically calculated by adding the desired number of tickets to the cart.

For larger packages, you can ask a dedicated quote or subscribe to Certified Support service pack

Subscriptions Pack to Certified Support:

For a service that provides more than one ticket or an ongoing support we advise you to evaluate your subscription Certified Support Service Pack that saves than buying a single ticket.