Certified Prestashop Support Ticket Subription
Subscription of Certified Support on every aspects of you Prestashop site.
Our Subscription Prestashop Certified Support service enables, through our ticket area, to get dedicated interventions for any intervention needs of Prestashop 1.5 Prestashop 1.6 and the new version 1.7.
Once you buy one ticket you can require urgent interventions that are primarily evaluated by one of our Certified Developer. Each ticket has the value of a request for specific intervention.
The intervention effective value is calculated from the time the alert in our support system. If a request is simple resolution may also be charged a half ticket. If it is felt that the intervention should exceed 1 ticket an estimate of the necessary ticket will be informed, so you can assess how to proceed.
The ticket does not have a deadline and once purchased can be used at any time.
What actions can be requested:
Our technicians Certificates can solve any need or problem concerning Prestashop:
- Installation / configuration native modules or third-party
- Configuration and optimization Prestashop
- graphic and functional customization front end
- Analysis and resolution of specific bug
- Consultancy in choosing solutions for specific needs
- Skype or telephone support with Technical Certificate
- Should you need a spot surgery, you can also buy a single ticket assistance
Should you need a spot surgery, you can also buy a single ticket assistance